Outsourced Credit Control Service

Our roots first started in Credit Control, working with some of the largest blue chip companies in the UK. Using this expertise Bond CSI can act as an outsourced credit control solution for your business, maintaining the correct balance required to protect relationships with your customers whilst proactively ensuring agreed payment terms are honoured. There are two ways we can facilitate this:

1. Acting as your own accounts receivable department.

We understand how difficult it can be switching between the two very different roles of sales/customer service, and the very different type of persona required to chase those valued customers when they are dragging their heels to make payment.

Choosing this option Bond CSI will contact your clients as your own accounts receivable department. Protecting your relationship with your customers is important to us and essential for you to entrust us in this role. We strike the correct balance with your customers to ensure wherever possible positive relationships have been protected, but payment terms are adhered to. Our professionalism and tenacity in this area increases the chance of a faster turn around on your invoice payments and leaves you to focus solely on the sales and customer relationship side of your business.

2. Straight to Bond CSI.

Maybe the nature of your business is one that regularly struggles to receive timely payment for its services. This can be the case particularly if your customers are mostly one off or low numbers in terms of repeat orders.

From the moment you raise the invoice Bond CSI can take over in our name as your outsourced credit controllers using a collections cycle that is proven to be effective. This gives an immediate message to the customer that this is process driven and that on the basis that the product/services have been provided; payment terms are expected to be honoured.

For further details of how we can have a positive impact on your payment collections please contact us: 08435 235 007